Payment Methods
We accept major credit cards (Visa, MasterCard, and American Express) both at our NYC location and online store (via Paypal). Please call us at 212.996.7817 if you prefer to make a purchase by phone.
Shipping and Handling
The cost of shipping and handling is $12 which will be added at checkout with your purchase. The method of shipment will be UPS Ground and a signature is required at delivery. All items in stock will be shipped within 7 to 10 business days. Please call us at 212.996.7817 if you need a faster delivery.
Exchange Policy
In-store purchase can be exchanged (or given store credits) within 14 days of purchase with receipts. Online purchase can be exchanged (or given store credits) within 30 days of purchase with original package, given the item is in good condition. Please call us at 212.996.7817 to make arrangements if you need an exchange. Please be advised shipping cost for all exchanged items will be at your expense and the exchanged item or store credits will only be shipped or issued after we received the original purchase in fair condition.
Sales Tax
Local taxes, if applicable, will be added to your order.
Privacy Policy
Y House collects and stores the information you enter while visiting our Web site or choose to give us in any other way. The information we gather from you allows us to be in touch with you, improve your shopping experience, answer to your requests and better our Web site. We will never share, sell, or rent individual personal information with any company or individual. We collect it solely for the purpose of enhancing your experience with us. By visiting Y House Designs you are accepting the practices described in this privacy policy.
